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19th March 2020

To all our wonderful guests and visitors

We regret to inform you that we will be temporarily closing our restaurant, bar, function rooms and lounges.

Here at The Alverton, we have been doing everything in our power to ensure we are following all the necessary and vital precautions to ensure the safety of our guests, diners, staff and anyone visiting our beautiful hotel, whilst still providing the high quality service we have always been proud to offer.

Up until now, we have felt that we can safely offer services in our food and beverage areas, with additional cleaning and hygiene measures put in place to protect everyone. However, after lots of deliberation, it is with heavy hearts that we have decided closing our restaurant and bar is the right thing to do at this time. This will be for an initial period of three months – however this is under constant review. This will also include any events and functions. We will be in touch with all guests as soon as possible to discuss further.

We are devastated to make this call, as we understand the impact this will have on some of our staff, the business and guests staying with us.

Our hotel is still open, and we will still be able to offer guests food and drinks through our breakfast, all-day and dinner room service menus if required. We understand the inconvenience this may cause our guests but we hope under the circumstances everyone can respect our decisions.

We are offering gift vouchers with the sentiment of ‘buy now enjoy later’, and if you would like to purchase these to use when we are back on our feet, please email stay@thealverton.co.uk or call 01872 276633.

We would just like to end this post by reminding everyone that we are not alone. Together we can all get through these undeniably scary and uncertain times by showing each other kindness, trying our best to remain positive, talking to friends and family about how we’re feeling and above all else - washing our hands!

Take care and we hope to see you all soon.

The Alverton team x

The Alverton Hotel

Free of charge

Flexible Cancellation Policy

We appreciate that last-minute changes are inevitable at the moment. This is why we’ve updated our terms to a 48 hour cancellation policy for upcoming stays for the duration of 2020. All reservations can be amended as many times as you need to, or can be cancelled at no charge, up to 48 hours before the scheduled date of arrival. Cancellations less than 48 hours prior will be 100% chargeable. Card details will be required at the time of booking, but no prepayment will be taken. Please note that our 48 hour cancellation policy excludes our advance purchase offer, and Christmas and New Year breaks.