Our Approach

Our number one priority is ensuring all our guests receive the first class service expected from a 4 star silver hotel. We strive to provide a relaxing and pampering stay, and our talented team go above and beyond everyday to make everyone staying with us feel at home in the Cornish capital.

Expect a warm welcome from the moment you step inside our historic hotel, from a cheery check-in with our reception team, helpful porters to hand and hard-working housekeepers to knowledgeable bar staff ready to mix up your perfect tipple and award-winning food prepared by expert chefs. We pride ourselves on delivering unforgettable service, and our team are the beating heart of our beautiful hotel.

One of the things that makes The Alverton such a unique hotel is our fascinating back story and rich history. Our grade II* listed building is nearly 200 years old, and was once a convent for The Order of Epiphany many moons ago.

In 1984 the building was vacated by the nuns and became the hotel our guests enjoy today. We celebrate our history everyday, with rooms named after iconic moments in our past and intriguing original features dotted throughout the hotel. We aim to tastefully combine the building’s historical heritage with contemporary designs and modern furnishings to create a homely space with a touch of luxe. Our Great Hall, built by the nuns as a chapel, is a breath-taking display of the gothic-revival interior designs of the nineteenth century. Expect ivy-clad walls, arched mullioned windows and curved archways which give our hotel real charm and character.

Dive into the past and read The Alverton’s story here.

At The Alverton, we believe actions speak louder than words. From coastal convoys, coffee mornings and skydives to raffle prize donations, charity events and team fundraising days, charity work is something we are passionately involved with.

Every year we select a chosen charity with our sister hotel The Greenbank, and pledge to raise as much as possible for them. Last year we raised a colossal £34,000 for Cornwall Air Ambulance’s New Heli Appeal. This year we have partnered up with Cornwall Community Foundation, an organisation that works with thousands of local community groups and charities in Cornwall.

With environmental issues being a global topical talking point, we feel it is our responsibility as a hotel that promotes Cornwall and all the beautiful nature spots to our guests, to prioritise reducing our carbon footprint. From plastic-free initiatives to electric car charging points and eco-friendly coffee recycling, we’re always keen to go green wherever possible.